The treatment system has never been particularly helpful to people grappling with mental illness, addiction and homelessness, but the shift to telemedicine and virtual treatment has laid bare that divide, according to Kim Powers, a referral coordinator at Evergreen Treatment Services’ homeless outreach arm, who has worked in the system for more than 20 years.
“If you’re living homeless, you may have to move. You may have changed your mind. You may decide that treatment isn’t right for you right now,” Powers said. “So to be able to capture them at the moment they want help is not the way the system is set up.” Read more here.